These terms apply to residential and commercial services booked through All Tech Cleaning Pro (ATCP). By requesting an estimate, walkthrough, or service, you agree to the terms below.
Estimates and Walkthroughs
- Estimates provided through our online forms, phone, or email are preliminary and are not final until confirmed after an in-person review or on-site walkthrough.
- Submitting a form starts the process — our team reviews the details and confirms scheduling with you afterward, so a request isn’t finalized until that review is complete.
- Photos you submit help us prepare a preliminary estimate, but they do not replace an on-site review — actual site conditions found at the time of service may result in an adjusted estimate.
Service Availability
- Service availability depends on property conditions, site access, scope of work, scheduling, safety considerations, and overall project fit.
- To keep things safe and set up for success, ATCP may need to adjust scheduling or leave out specific areas that turn out to be unsafe, hard to access, or outside the agreed scope.
Pre-existing Conditions and Service Limitations
Most properties come through service without any issues. That said, a few pre-existing conditions are outside ATCP’s control and can affect results, including:
- Hard water stains and mineral deposits
- Oxidized or worn window frames and surfaces
- Failed window seals or fogging between panes
- Fragile or brittle screens, tracks, and tabs
- Loose paint, failing coatings, or construction residue
- Drainage and water intrusion conditions
These conditions and their limitations are described in more detail on our Before Your Service page.
Payment
- Residential payment is due immediately upon completion of service.
- ATCP operates on a cashless, check-free basis. Residential payment is accepted by card or approved digital/electronic payment method only.
- Cash and checks are not accepted for residential services.
- Commercial payment terms, including invoicing timelines, may differ and will be set out in a separate written agreement between ATCP and the commercial client or property manager.
Reviews and Feedback
ATCP welcomes honest feedback about your service experience. Reviews and recommendations should reflect your actual experience. ATCP does not offer discounts, gifts, payments, or special treatment in exchange for reviews, and does not require or solicit reviews as a condition of service.
Service Expectations
ATCP works to deliver careful, professional results, but does not guarantee complete removal of stains, mineral deposits, oxidation, or other pre-existing conditions, and does not guarantee damage-free outcomes on surfaces with existing wear, damage, or failing materials. Results depend on surface condition, age, buildup, access, and other site-specific factors.
Changes to These Terms
ATCP may update these Terms & Conditions from time to time. Continued use of our services after an update constitutes acceptance of the revised terms.